Cancellation policy

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

To exercise your right of withdrawal, you must inform us FLAGMASTA - Markus Keller, c/o COCENTER Koppoldstr. 1, 86551 Aichach, info@flagmasta.com, by means of a clear declaration (e.g. a letter sent by post, e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Exclusion of the right of withdrawal


In the following cases you can not revoke your contract:
- for contracts for the supply of goods (eg flags), which are not prefabricated and for the manufacture of which an individual selection or determination by you is relevant or
- for contracts that are clearly tailored to your personal needs (eg flags with personal texts or motifs).

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).

- An

FLAGMASTA - Markus Keller

c/o COCENTER

Koppoldstr. 1

86551 Aichach

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of notification on paper)

- Date

___________
(*) Delete as applicable.